All CollectionsGuest ManagementGuest ManagementManaging guest relationships, reviews, and conflict resolution.4 articlesThe Guests Tab in Your WanderOS DashboardThe Guests tab in app.wander.com is your built-in CRM. It shows every guest, their lifetime spend, and their full booking and email history.Sync Guest ReviewsLearn how WanderOS can sync reviews from your PMS.Resolve Guest DisputesA strategic guide for hosts on de-escalating guest complaints using the HEARD framework, getting ahead of known issues, managing professional communication, and implementing proactive maintenance to avoid disputes.Import Past Guests via CSVUpload a CSV of your past guests on the Guests tab in app.wander.com to bring them into WanderOS for marketing and unified history.
