Once your WanderOS site is live, you can start sending guests to your new direct booking site!
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Use these next steps to confirm your first booking is working as expected, update places that link to your website, and start getting more value from your direct booking channel.
Manage reservations, cancellations, refunds, and payouts
After launch, where you manage a reservation depends on the action you need to take.
Refunds always process refunds in WanderOS.
Cancellation workflows depend on your connected PMS. Follow the instructions for your PMS when you need to cancel a reservation.
Use the dedicated Help Center guides for ongoing reservation and payment management:
Add your team
Invite team members who need access to WanderOS so the right people can help manage your direct booking business.
Use the team management guide to add or manage access:
Import your past guests
Importing your historical guest data gives you a larger audience you can reconnect with through your direct booking strategy.
Use the guest import guide to get started:
Tell past guests about your new site
Once your site is live, consider sending an email campaign to past guests announcing your new direct booking website.
This can help previous guests discover your new site and gives them a direct place to book their next stay.
If you imported historical guests into WanderOS, you can use that audience for your launch campaign.
Use the guest import guide to get started:
Update links to your website
Update the places you control that still send guests to your previous website or booking experience.
Check links on:
Your Google Business Profile
Social media profiles
Email signatures
Marketing emails
Partner websites
Online directories
Other websites or profiles where you promote direct bookings
Make sure each link sends guests to the appropriate page on your new WanderOS site.
If an old URL is controlled by another provider and cannot be redirected, updating these external links is especially important.
Connect your analytics and advertising tools
If you use analytics or advertising platforms, connect them to your WanderOS site so you can measure traffic and marketing performance.
Use the relevant integration guides for setup:
Keep your website up to date
You can continue updating your WanderOS website after launch.
For most website changes, you can use the AI site editor. Describe the change you want to make and review the result before publishing it.
You can also make changes manually using the website editor when you want more direct control.
For detailed instructions:
Remember that website editing is separate from operational property information managed through your PMS or other areas of WanderOS.
You're ready to manage your site!
Your initial WanderOS setup is complete once your site is live. From here, focus on keeping your website current, managing new reservations and payments, and driving guests to your direct booking site.
The Help Center contains dedicated guides for ongoing website, reservation, guest, finance, marketing, and account management.
Need help?
Weâre here for you. If you have any questions, reach out to our Support team at [email protected] or chat with us through the 'Help Center'.