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How to connect Track

Step-by-step guide to connecting your Track PMS to Wander, enabling automatic syncing of your listings, pricing, availability, and reservation fees.

Step 1: Create a New Channel

  1. Log in to your Track PMS account

  2. In the top-right corner, click Settings
    ​

Within the Settings menu:

  • Under Configuration (Property Management)

  • Click Distribution Channels
    ​

Configure Channel

  1. Click Create Channel (top right)

  2. Select New Channel from the dropdown
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Select Channel Name

In the pop-up window:

  1. Open the Channel Name dropdown

  2. Search for Wander and select Wander

  3. Click Submit
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This will open the channel configuration page.
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Configure Channel Settings

In the Name field, enter:

WanderOS Direct Booking Website and Wander.com Distribution

Ensure the following are enabled:

  • Active = Yes

  • Show in Channel Inventory = Yes

Set:

  • Reservation Mode = Confirmed Reservation

  • In the Reservation Type dropdown: Select any applicable option
    ​

Note:

A dedicated Wander Reservation Type will be created later in this guide. For now, select any available option to proceed.

API Settings

  1. Scroll down to the API Settings section

  2. Ensure all available options are toggled ON
    ​

Save Channel

  1. Scroll to the bottom of the page

  2. Click Save Channel
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Step 2: Retrieve Channel Credentials

After clicking Save Channel, you will be redirected to the Channels page.

Open Your Wander Channel

  1. In the search bar (left-hand side), enter Wander

  2. Locate your channel

  3. Click Edit
    ​

Locate API Credentials

On the Edit Channel page, navigate to the API section (right-hand side). You should see your:

  • Endpoint URL

  • Channel Key

  • Channel Secret
    ​

Enter Credentials in Wander

In your WanderOS Onboarding Flow, enter:

  • Channel Key → Channel Username

  • Channel Secret → Channel Key

  • Endpoint → Domain

Continue with next steps before selecting "Connect".
​

Format Domain (Critical)

Your Endpoint URL will appear as:


👉 In Wander, you must enter ONLY:

api-integration-example.tracksandbox.io

Important:

Remove:

  • https://

  • /api/pms/


Step 3: Create a Reservation Type

Navigate to:

Settings → Reservation Types
​


On the Reservation Types page:

  1. Click + Reservation Type (top-right corner)

This will open the reservation type configuration form.
​

Configure Reservation Type

Complete the following fields:

  • Code: Enter any unique identifier (e.g., 100)

  • Name: WanderOS Direct Booking Website and Wander.com Distribution

  • Description: Enter a relevant description (optional)

  • Public Name / Description: Update as preferred

  • Select a Tape Chart Color
    ​

Configure Financial Settings

  • Charge Rent To: Guest

  • Rent Earned: Auto

  • Commissionable: Configure as preferred
    ​

Configure Additional Settings

Review and configure the following sections as needed:

  • Guest Settings

  • Owner Settings

  • Under Housekeeping: Set Default Departure Clean to Departure Clean

  • Save Reservation Type
    ​


Step 4: Associate Reservation Type to Channel

Navigate to:

Settings → Distribution Channels

  1. Search for Wander

  2. Click Edit
    ​

Assign Reservation Type

  1. Locate the Reservation Type dropdown

  2. Select the newly created Wander Direct Booking type
    ​

Save Channel

  1. Scroll to the bottom

  2. Click Save Channel
    ​


Step 5: Enable Channel for Rate Types & Reservation Fees

Enable Channel for Rate Types

Navigate to:

Property Management → Rate Types
​

  1. Find the Rate Type you want the Wander Channel to follow

  2. Click Edit

  3. In the Channels field: Select your Wander Channel

  4. Click Save Type
    ​


    ​

Ensure the Wander Channel is added to all applicable Rate Types and repeat the above steps for all rate types applicable.
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Enable Channel for Reservation Fees

Navigate to:

Property Management → Reservation Fees
​

  1. Select the applicable Reservation Fee

  2. Click Edit
    ​

  3. Scroll to the Reservation Types section

  4. Search the newly created Wander Reservation Type

  5. Add it to the selected Reservation Fee
    ​

  6. Scroll to the bottom

  7. Click Save Fee
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Repeat for All Applicable Rate Types

Ensure the Wander Channel is enabled on all Rate Types you want applied to Wander bookings.
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Important

This step is required for:

  • Pricing to sync correctly

  • Fees to apply to Wander bookings

If a Reservation Fee or Rate Type is not enabled for the Wander Channel, it will not be applied or synced to Wander.

Optional: Embedded Fees & Derivative Rates

Only required if you plan to apply markups or distribution fees

Follow the Track support articles to configure:

  • Embedded Fees

  • Derivative Rates


Step 5: Create a Net Commission Payment Method

Navigate to:

Configuration → Payment Methods (under Accounting)
​


​

Create Payment Method

  1. Click + Payment Method (top right)
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Configure Payment Method

Complete all required fields:

  • Name: WanderOS Direct Booking Website and Wander.com Distribution

  • Type: Net Commission

  • Assign the fields based on how you want your payments to be classified (example shown for reference ONLY):

    • Asset (Ledger) Account

    • Commission (Ledger) Account

  • Click Save Type
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🚨If you're running into booking errors, check your payment settings:

  1. Go to Settings > Property Management > Distribution Channels

  2. Scroll to the WanderOS distribution channel

  3. Open Payment Settings

  4. Confirm Payments Accepted is set to "All payment types"

Retrieve Payment Method ID

  1. Once your Payment Method has been created, you will be redirected to the Payment Methods page

  2. In the ID column: Locate your newly created Wander Payment Method

  3. Copy the Payment Method ID
    ​

Enter in Wander

In your WanderOS Onboarding Flow:

  1. Paste the Payment Method ID into the corresponding field

  2. Continue with next steps before selecting "Connect"
    ​

Associate to Channel

Navigate to:

Configuration → Distribution Channels

  1. Open your Wander Channel
    ​

  2. Add the newly created Payment Method under Net Commission Method

  3. Click Save Channel
    ​


Step 6: Generate Server Keys

Navigate to:

Settings → Company Setup → API Keys
​


​

Create Server Key

  1. Click + Server Key
    ​

  2. Add "WanderOS Direct Booking Website and Wander.com Distribution" to the name

  3. Save Key
    ​

Copy Credentials

You will now see your Server Key and Secret.

Copy and add your keys to your WanderOS Onboarding Flow:

  • Server Key → Server Username

  • Server Secret → Server Key
    ​


    ​


Final Note

If you have followed this guide step-by-step, you will now have access to your:

  • Channel Keys

  • Server Keys

  • Payment Method ID

Click Connect, and your integration with Wander will be fully set up.
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