Quick answer
The Billing tab in Settings shows three things: your current WanderOS plan, your billing details (billing name, billing email, and payment method), and any invoices on your account. What appears in each section depends on the plan you are on.
This applies to all WanderOS hosts and Property Managers (PMs) with admin access.
How do I open the Billing tab in WanderOS Settings?
You open the Billing tab from the Settings menu in WanderOS.
Log in to WanderOS at app.wander.com.
Click your organization avatar in the top left and select Settings.
Open the Billing tab.
What does the Plan section show?
The Plan section at the top of the Billing tab shows the WanderOS plan your organization is currently on.
Your plan name.
The renewal or billing date, if your plan has one.
A Manage Billing option, if your plan can be canceled from the dashboard.
Note: What you see in the Plan section depends on your specific plan. If anything looks wrong or unexpected, contact Wander support before making changes.
How do I update my billing details or payment method in WanderOS?
You update your billing details and payment method in the Billing details section of the Billing tab.
On the Billing tab, scroll to Billing details.
Edit any of the following:
Billing name — the name on the account for invoicing.
Billing email — the email address that receives invoices and billing notifications.
Payment method — click to add a new card or replace the existing one.
Click Save.
Tip: Use a billing email that more than one person on your team can access (for example, a shared finance inbox). Invoices and payment failure notifications go to this address only.
How do I download invoices in WanderOS?
You download invoices from the Invoices section at the bottom of the Billing tab.
On the Billing tab, scroll to Invoices.
Find the invoice you want by date.
Click the download icon next to the invoice to save it as a PDF.
Troubleshooting
If something does not work, check the most common causes below.
Payment method update fails: Confirm the card details, expiration date, and billing zip code match what your bank has on file. If the card is still rejected, try a different card.
Invoices section is empty: Your account has no invoices on file. This is expected for many accounts.
Plan section looks wrong or unexpected: Contact Wander support before making changes.